Customer Service
Customer Service Agents are available 24/7 at (856) 772-6900, or you can use the form below.
See Something? Say Something.
If you see something that doesn't feel right, let us know. Click here to report it or download our "Look Up. Speak Up." app. Thank you for being our extra eyes and ears- it makes a real difference.
FREEDOM Card Customer Service
For PATCO FREEDOM Card Customer Service, please call 1-877-373-6777 or visit a FREEDOM Card Service Center.
FREEDOM Card Service Centers:
Woodcrest Station Service Center: Open Monday through Friday from 7 a.m. to 6 p.m.
Broadway Station Service Center: Open Mondays from 10 a.m. to 2 p.m.
Closed holidays. Anticipated changes to service center hours will be posted on our homepage.
PATCO emails are not staffed on a 24/7 basis. Inquiries and comments are reviewed Monday through Friday during regular business hours. Emails requiring a reply are normally addressed within at least 48 working hours of receipt. Inquiries submitted after hours, on a weekend or holiday will be addressed the following business day.
Please note that our email system is not encrypted or secured. Do not send private information such as credit card numbers via email.