powered by: google

Text Size:   A   A
Port Authority Transportation Company
  • FREEDOM Card
  • What's New
  • E-Notifications
  • Projects
  • Lost & Found
  • Contact Us
  • Home
  • Maps & Stations
    • Overall Route Map
    • Lindenwold
    • Ashland
    • Woodcrest
    • Haddonfield
    • Westmont
    • Collingswood
    • Ferry Avenue
    • Broadway
    • City Hall
    • 8th & Market
    • 9-10 & Locust
    • 12-13 & Locust
    • 15-16 & Locust
  • Schedules & Fares
    • Schedules
    • Travel Alerts & Notices
    • Email Notification Service
    • FREEDOM Fare System
    • Fares
    • Reduced Fare Program
  • Traveling on PATCO
    • First Time Rider
    • Seniors
    • Students
    • Accessibility
    • Service Animals
    • FAQs
    • Bicycles
    • Transit Ambassadors
    • Lost & Found
    • Quiet Car
    • Courtesy Counts
    • Rules & Regulations
    • Photography, Filming & Video Policy
    • Travel Links
    • Alternate Transit
    • Think Green Ride PATCO!
  • News & Media
    • Join Our Mailing List
    • PATCO Press Releases
    • Media
    • Advertising on PATCO
  • Safety & Security
    • Transit Watch
    • What Should I Consider Suspicious?
    • DRPA Police
    • Crime Prevention Tips
    • Safety Tips
    • How Do I?
    • Emergency Procedures
  • About PATCO
    • Projects
    • Studies
    • Board Information
    • Citizens Advisory Committee
    • PATCO Cares
    • Message from General Manager
    • Title VI Programs
    • Americans with Disabilities Act (ADA)
    • Office of Inspector General
    • PATCO History
    • Employment
    • Bids & Contracts
    • DRPA Website
  • Site Map
Traveling on PATCO
  • First Time Rider
  • Seniors
  • Students
  • Accessibility
  • Service Animals
  • FAQs
  • Bicycles
  • Transit Ambassadors
  • Lost & Found
  • Quiet Car
  • Courtesy Counts
  • Rules & Regulations
  • Photography, Filming & Video Policy
  • Travel Links
  • Alternate Transit
  • Think Green Ride PATCO!
PATCO Freedom Card Car

Riding PATCO with a Service Animal

A person with a disability may bring an individually trained service animal of any kind on PATCO at any time. 

The following rules apply to accommodate the animal and its handler, while keeping the safety and needs of other passengers in mind:

  • When on PATCO trains or in our facilities, service animals must be leashed or harnessed.
  • Service animals must always be under the disabled customer’s control.  PATCO staff are not allowed to take service animals’ leashes or harnesses, assume responsibility for an animal, or interfere with the animal’s service duties in any way.
  • It is the customer’s responsibility to protect his/her animal’s paws, nose, ears, tail, leash, harness, protective gear or equipment when passing through doors.
  • Service animals must not block the path of travel for other customers.
  • Service animals must not occupy passenger seating on the train or in stations.
  • Customers who bring service animals to PATCO are expected to clean up after their animals promptly.  Animals must be insect-free.
  • Snarling, picking fights, jumping up, barking, or threatening behaviors pose a safety concern for other riders and will not be tolerated except if an animal is trained to jump or push its owner down as a seizure alert.

Consistent with US Department of Transportation ADA regulations, companion animals; pets; and therapy, comfort, mental health, or emotional support animals are not classed as service animals on public transit.  PATCO staff may ask about the services an animal provides.  If an animal is not a service animal, it may ride PATCO only if in a carrier on the customer’s lap on the PATCO train. 

Law Enforcement / Emergency Responders: In uniform and with identification, law enforcement or emergency response personnel may bring their working animals on PATCO at any time, consistent with the above rules for service animals

Port Authority Transit Corporation | PO Box 4262 | Lindenwold, NJ 08021
Customer Service: (856) 772-6900 | Contact Us
©2015 PATCO