Escalators / Elevators – In April we again exceeded our goals. Availability of all escalators was 97.0%, and elevator availability was 98.4%. Year to date, escalator availability has been 98.0% and elevator availability has been 99.2%.
Enhanced Saturday Service – On April 9, PATCO implemented a new schedule. The frequency of service on Saturdays improved from trains every 25 minutes to a 20-minute headway.
Ridership - In April of 2016, PATCO served 21,141 more passengers than in April of 2015. Some changes in ridership are attributable to the different timing of Easter (and school vacations), with the holiday occurring in March this year compared to April of last year. Some variations relate to a different number of weekdays (21 in April, 2016 with 5 Saturdays compared to 22 weekdays in April, 2015 with 4 Saturdays). Ridership year to date is 209,311 higher than for the comparable period of 2015.
On-Time Performance - The on-time performance for the 5,419 scheduled trips in April was 97.10%. Performance for the year to date is 96.12%.
Our performance this month was almost a full percentage point higher than last month. Trespassers in the track area on two occasions accounted for a total of 11 late trains. A very unfortunate combination of equipment issues affected 24 trains during one morning rush hour, and we had 8 trains delayed one evening, but overall most incidents involving our equipment did not cause major delays. Nevertheless, we remain committed to improving our performance to reach our goal of 98% on-time service.
Camden County College – PATCO attended the Spring Fling offered by Camden County College to its students at both their Camden and Blackwood campuses. We provided information about our service and the opportunity for students to get a free FREEDOM card.
Delaware Valley Regional Planning Commission - Long Range Planning Workshop - DVRPC is conducting several Long Range Planning Workshops at various locations throughout the region. DVRPC invited PATCO to talk with participants at their event in Camden County.
Haddonfield Earth Day Festival - PATCO was also invited to man a booth in Haddonfield to celebrate Earth Day. Although April showers discouraged some residents from participating this year, PATCO supported this community effort and spoke with a number of hardy souls who ventured into the rain.
PATCO Cares - PATCO hosted Samaritan Hospice at our Lindenwold Station, where volunteers talked with PATCO customers about their essential services to the community.