Return to Traditional Service – After two years of closely coordinated effort and significant improvement to our infrastructure, we are very pleased to celebrate the completion of the Ben Franklin Bridge Track Rehabilitation Project. We had developed timetables that maximized service around track outages and strove to provide as much information as possible to help our customers despite the limitations. Ridership fell compared to pre-project figures but has been increasing as the Bridge Track Rehab Project wound down. Our January 2, 2016 schedule now offers the frequent, consistent service our daily commuters expect as well as improved service on Saturdays.
On-Time Performance – In December, we achieved 98.63% on-time performance, including eight days during which we had no late trains, annulments, or bypassed stations. This compares very favorably to our goal of 98% on-time service. Our on-time performance for the year overall is 96.72%.
As a reminder, in June the region experienced a significant storm, which resulted in a total loss of traction power and therefore the annulment of 179 PATCO trains. If we recalculate on-time performance to remove the annulments and scheduled trains during that power outage, on-time performance for June would be 96.94%, and for the year overall our performance would be 97.03%.
Ridership - Ridership for all of 2015, including December totaled 10,169,487, an increase of 162,231 compared to 2014, a 1.62% increase in ridership. The chart below illustrates trends in ridership over the past five years and shows outstanding improvement in 2015.
Escalators / Elevators – In December we again exceeded our goals. Availability of all escalators was 97.2% in December and 94.8% for the year to date. Elevator availability was 99.1% for the month of December and 98.7% for the year to date.
We met our targets for the year overall and offer a breakdown below of the performance month by month. As a reminder, in 2015 major challenges affecting performance of escalators and elevators were:
The Holiday Spirit Abounds at PATCO – From the end of November until December 24, festive red barrels stood in PATCO stations, collecting over 150 toys to brighten the holidays for children in the community. Members of the FOP sponsored the toy drive and were pleased to give two toys to each student at Holy Name School, as well as supplying toys, meals, and coats to over 20 families. Generous PATCO customers also supported the charitable efforts of the Salvation Army in this month’s PATCO Cares event.