News & Media
PATCO News & Information
Released:9/29/2025
PATCO Customer Satisfaction Survey Now Live
PATCO is excited to announce that its Customer Satisfaction Survey launches today, September 29, 2025, and will remain open through Sunday, October 27, 2025. Current and former riders are encouraged to participate and share their feedback to help PATCO continue improving its service and meeting the needs of the community.
The survey invites current and former riders to provide input on important topics such as service quality, train and station conditions, safety, cleanliness, communication, and accessibility. Rider feedback is essential in identifying opportunities for improvement and guiding future decisions that enhance the rider experience systemwide.
Key Details:
- Survey Period: September 29, 2025 through October 27, 2025
- Who Can Participate: Current and former riders
- How to Participate: Riders can access the survey online at drpapatco.com/survey or through QR codes displayed at stations and on trains and through PATCO’s website and social media channels.
PATCO thanks riders for taking the time to share their experiences and urges everyone to participate before the survey closes. Every response helps shape the future of transit service in the region.
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