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January 17 Morning Rush Hour Information

On Tuesday, January 17, PATCO passengers experienced service delays, cancellations and crowding during the morning rush hours. The service delays were a result of a series of events that removed five six-car trains from service in the span of an hour.

Below is the chain of events that led to service delays in westbound and eastbound service:

• 7:30 a.m. – A westbound train overshot the Collingswood Station platform. Standard operating procedure is for the train to reverse back to the platform. However, the train’s brakes would not release and the train was placed out of service.
• 7:41 a.m. – An eastbound train was experiencing braking issues and was placed out of service and in storage at 8th & Market.
• 8:09 a.m. – An eastbound train was removed from service and 15/16th & Locust with a propulsion/traction motor issue.
• 8:46 a.m. – A westbound train platforming at Ferry Avenue was reported to have burning odor. The train’s operator inspected the equipment and found an issue with a traction motor. The train was removed from service.
• 8:48 a.m. – A westbound train at Broadway Station received a major propulsion fault warning and was placed out of service and required passengers to disembark.  

Service was adjusted as best as possible to serve customers traveling westbound. During the remainder of the morning rush hours, eastbound trains were turned at Haddonfield, Ferry Avenue, and Broadway Stations to assist with alleviating crowded platforms. Normal service resumed at 9:30 a.m.

>>>Please click here to read a statement regarding recent service from PATCO’s General Manager.

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